FAQs

I don’t know my measurements?

  • There is a size chart guide posted for every garment for sell. You can use a tape measure (about $1 at your nearest discount store) or your local tailor shop can measure you as well. 

How long does it take to receive a Regular Order item once ordered?

  • Orders typically ship in ten business days from the date of payment, plus shipping time. 

What payments methods do you accept?

  • All payments are through PayPal. 

How do I track my package?

  • Tracking will be emailed to you once the garment has shipped.

I can’t find the answers to my questions. How do I reach Customer Service?

  • Email fumidesigns@yahoo.com with questions or concerns.

 

How do I rush an order?

  • Rush shipping is available for an additional $60 and guarantees that your package will arrive by the due date provided by the client. Otherwise, your order will be processed in the order that it was received. The earliest we can complete your order is ten business days from the date of payment plus shipping time. In order to do a rush order email fumidesigns@yahoo.com with your order ID, event date and full name and we’ll begin processing your request immediately. Payments are submitted via PayPal.

Returns and Refunds

 

What is our Return Policy?

Exchange only. No refunds, no exceptions. You can exchange your order for a large or smaller size only if that size is available for purchase. All exchanges must be returned unworn and unwashed. Exchanges can be accepted only if returned within 7 days. We do not cover return shipping costs.